Legal
Privacy Policy
Last updated · May 2026
This Privacy Policy explains how Restaurant Revive (a trading name of FC Accounting Co Pty Ltd, "we", "us" or "our") collects, uses, stores and protects your personal information. We are committed to handling your information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Who we are
Restaurant Revive provides bookkeeping, BAS and tax services to restaurants, cafes, bars and other hospitality businesses across Australia. Restaurant Revive is a trading name of FC Accounting Co Pty Ltd. You can contact us at kylie@fcaccountingco.com or +61 2 9437 5456.
What information we collect
We collect personal information that you provide directly to us when you contact us, request a quote, become a client, or otherwise interact with our services. This typically includes:
- Your name, business name and role.
- Contact details — phone number, email address and postal address.
- Information you give us in the course of providing our services, including financial records, payroll details, supplier information and tax information.
- Any messages, attachments or information you submit through our website contact form, by email, or over the phone.
Why we collect it
We use your information to:
- Respond to your enquiries and provide quotes.
- Deliver our bookkeeping, BAS and tax services and meet our professional and legal obligations.
- Send you appointment and booking reminders, onboarding updates, document and information requests, BAS and tax deadline reminders, and account and service notifications.
- Where you have separately consented, send you marketing messages about our services, special offers and updates.
- Manage billing, invoicing and our internal record-keeping.
How we share information
We only disclose your information where it is necessary to provide our services, where you have asked us to, or where we are required by law. That includes lodging information with the Australian Taxation Office and similar authorities on your behalf, and providing information to trusted subcontractors who help us deliver customer support and professional services. Any subcontractor we use is bound to handle your information confidentially and in line with this policy.
Mobile information & SMS
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we store and protect your information
We store your information in secure cloud-based systems used to run our practice. We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure, including access controls, encryption in transit and staff confidentiality obligations.
How long we keep it
We retain your information for as long as you remain a client and for as long as we are required to under Australian tax and professional record-keeping laws — generally a minimum of five (5) years after the relevant record is created or our engagement ends.
Your rights
You can request access to the personal information we hold about you, ask us to correct it if it's inaccurate, or ask us to delete it where we are not required to retain it. You can also withdraw your consent to receive SMS communications from us at any time by replying STOP to any of our messages, or by contacting us directly.
Contact us about privacy
If you have questions about this Privacy Policy or how we handle your information, please contact us at kylie@fcaccountingco.com or +61 2 9437 5456.
Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available on this page. For our SMS terms and the rest of the legal information, see our Terms and Conditions.